To obtain a copy of your medical records from our office, download and complete our Release of Information form. You can then mail it, fax it to (406) 721-6053, or bring it to our office. Your records will be available within 10 days unless previous arrangements have been made. You can also access your medical records within the Patient Portal.
If you have a question about obtaining your medical records, or if you need to activate your Patient Portal, CALL our medical records department directly at (406)532-8060 or TEXT the word START to our secure and HIPAA compliant line (406)637-7205 from your cell phone.
When to call Medical Records Directly:
A patient may call us directly when needing their medical records transferred to another provider, a workers compensation, insurance company, or themselves. We can also help with the patient portal.
A provider’s office may call us directly especially if they have a patient in the office and need to reach us in a timely manner.
An attorney’s/ insurance or workers compensation office can call us directly to check status of a patient’s appointment and/or their request for medical records.
If imaging (x-rays, MRI) is needed, please contact our X-ray department directly at (406) 721-0327
If you need to contact Missoula Bone & Joint please call us at (406)721-4436 or text START to our secure HIPAA compliant line at (406)637-7205