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Missoula Bone & Joint
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  • Clinic, Suite C (406) 721-4436
    Urgent Care, Suite A (406) 829-5581
    Physical Therapy, Suite D (406) 542-4702
    Surgery Center, Suite B (406) 542-9695
  • Find a Provider
  • Patient Forms
  • Online Bill Pay

URGENT CARE HOURS : Monday-Thursday 8.30am-7.00pm, Friday 8.30am-5.00pm, Saturday 9.00am-2.00pm

  • Request an Appointment
  • Patient Portal
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MENUMENU
  • Home
  • About Us
    • Why Choose MBJ?
    • Our Mission
    • History of MBJ
  • Our Team
    • Find a Provider
    • Physicians
    • Mid Level Providers
    • Physical/Hand Therapists
    • Management
    • Staff Directory
    • Join Our Team
  • Specialties
    • Elbow, Hand & Wrist
    • Foot & Ankle
    • Fracture Care
    • Hip
    • Joint Replacement
    • Knee
    • Pain Management
    • Shoulder
    • SI Joint
    • Spine
    • Sports Medicine
  • Services
    • Athletic Training
    • Clinic
    • Digital X-Ray
    • DME
    • MRI
    • Physical/Hand Therapy
    • Sports Physical
    • Surgery Center
    • Telehealth Appointments
    • Urgent Care
  • Patient Resources
    • Request an Appointment
    • Patient Forms
    • Patient Portal
    • Online Bill Pay
    • Insurance / Payment / Billing
    • Total Joint Surgery
    • Medical Records
    • Medical Refills
    • Patient Survey
    • Patient Education
    • FAQs
  • News and Events
    • Community Outreach Program
    • Awards
    • Blog
  • Phone Numbers and Hours
    • Clinic
    • Urgent Care
    • Surgery Center
    • Physical Therapy
    • Satellite Clinics
    • Staff Directory

FREQUENTLY ASKED QUESTIONS

What bills can I expect to receive after surgery?

If surgery is required, separate statements will be sent to you for each provider of services. You may receive billing from each of the following:

  • Physician
  • Surgery Center or Hospital
  • Surgical Assistant
  • Anesthesiologist
  • Pathology/Lab
  • Durable Medical Equipment (DME) Providers
Does Missoula Bone & Joint contract with my insurance company?

We are preferred providers with most insurance companies. However, to ensure that we are contracted with your specific health plan, please contact your insurance company prior to any appointments to verify eligibility and coverage.

Do you accept Medicare Assignment

Yes.

Does my surgery/procedure require pre-authorization?

Many insurance companies require pre-authorization. Prior to any planned procedure our Pre-authorization Department will contact your insurance company to pre-authorize your surgery. We suggest that you contact them also in case additional information is needed. It is our policy to not schedule any workers’ compensation procedures prior to authorization being verified.

Does my insurance company pay for any procedure performed at any facility?

You will need to contact your insurance company for any facility restrictions.

What is included in the surgeon's fee for a procedure performed?

The surgeon's fee covers the operative charge for your surgery and routine postoperative care for either 10 or 90 days, depending on your procedure. Charges for X-rays, casts, braces, supplies, etc. are not included in your surgeon's charge.

Will Missoula Bone & Joint bill my insurance company?

As a courtesy we will bill your primary and secondary insurance companies. If your insurance does not respond within 30 days the balance then becomes your responsibility. It will then be necessary for you to contact your insurance carrier regarding reimbursement.

Will I have to pay at my appointment?

Yes. You will be notified upon scheduling what payment will be required.

I just received my bill and I cannot pay the full amount. What should I do?

Please call our Patient Accounts Department at (406) 532-8779. They will be happy to discuss payment options with you.

Can I pay my bill with a credit card?

Yes. We accept Visa, MasterCard, Discover, and American Express.

How do I obtain a refill of my prescription?

Please contact your pharmacy and have them fax a request to our office at (406) 721-6053.

How do I obtain a copy of my records?

Download and complete our Release of Information form. You can then mail it, fax it to (406) 721-6053, or bring it to our office.  If you have questions please call our Medical Records department directly (406)721-4436 ext.5937

When can I expect to receive my records?

Your records will be available within 10 days unless previous arrangements have been made. If you have questions please call our Medical Records department directly (406)721-4436 ext.5937

Do you have a contract with Tribal Health Insurance?

Effective October 1st, 2019 Missoula Bone & Joint will be contracted with Tribal Health. All patients must have a signed Purchase Order from Tribal Health before we can schedule you for an appointment.

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TESTIMONIALS

“My experience could not have been better. Being 73 years old means that I have seen hundreds of medical staff over the years. Bone and Joint is the best I have ever experienced!”

“I appreciated everything about this urgent care visit.”

“Another great visit and as usual, fantastic staff all the way from check in to seeing Dr.”

“Msla B & J is a well-managed and knowledgeable facility. Everyone was very pleasant and very comfortable to be with. I had a wonderful experience.”

“I had a great therapist who explained what she was doing and why she was doing it. It put me more at ease.”

“My physical therapy has helped me immensely! So grateful for all of her kindness and support.”

“Bone and Joint staff are the very best. They care about your needs. They listen very carefully and do everything to make you feel better. Their bright smiles put you at ease right away. I would never go anyplace else for replacement surgery. I am very pleased with all the staff and their services.”

“Great experience. Everyone from beginning to end was friendly and helpful. I am also happy to have a diagnosis and a plan! Thank you.”

“I have always had a great experience at bone and joint. The doctors and staff are all really helpful, listen closely to my issues and provide exceptional care.”

“All the staff was awesome, from checking in, to the nurse, xray and Dr that saw me. I had moved to Thompson Falls in June and was worried about my knee condition and who to trust, I think my need for cortisone injection in my left knee lead me to the right place! Super thanks to your staff that are amazing folks that seem to really care!”

“I have lived in Houston, TX and Seattle. I think the care I received at the Walk-in Clinic of your facility was the best I have ever experienced. I am 75 years old with lots of experience.”

“The staff were positive, courteous and very efficient. The PA was informative and descriptive about my injury, and about managing my expectations for recovery. Overall a very good experience that I shared with family and friends.”

“I have been there dozens of times, never had a Doctor or Assistant that has been less than professional in my care. The office staff are excellent and professional in their dealings with me and my needs. An A Number 1 operation. Thank you!”

“World Class Care at MB&J. Succinct teamwork, truly the staff always friendly and caring. Just strongly recommended MB&J to someone yesterday.”

READ MORE TESTIMONIALS

Walk-In Urgent Care

For those unexpected injuries and joint conditions

Skip the ER and come directly to our Orthopedic Urgent Care

No appointment and No referral needed

OPEN – Monday-Thursday 8.30am-7pm, Friday 8.30am-5pm, Saturday 9am-2pm

2360 Mullan Road, Suite A, Missoula, MT 59808

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  • Patient Education

    Our patient education library features more than 200 award-winning articles with images, videos, and tons of helpful information.

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  • Patient Satisfaction Survey

    How did we do? Let us know about your experience so we can provide you with the best service possible.

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Read our Blog

Well, here is where my story begins. I started out as a patient at Missoula Bone & Joint (MBJ) 22 years ago. I had an accident that left me with a crushed right foot. I was referred to Dr. Jarrett at Missoula Bone & joint. The care I received was outstanding! I thought to myself,… 

Filed Under: Orthopedics, Patient Testimony, Physical therapy
Tagged With: compassion, determination, gratitude, physical therapy, quality medical care, surgical solution
read more »
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Refer a Patient

 

  • MISSOULA BONE & JOINT
    2360 Mullan Road, Suite C,
    Missoula, Montana 59808

    Clinic, Suite C: (406) 721-4436
    Urgent Care, Suite A: (406) 829-5581
    Physical Therapy, Suite D: (406) 542-4702
    Surgery Center, Suite B: (406) 542-9695
  • Fax Clinic: (406) 721-6053
    Fax Urgent Care: (406) 721-6053
    Fax Physical Therapy: (406) 541-8240
    Fax Surgery Center: (406) 542-9703

Copyright © ·Missoula Bone & Joint · All Rights Reserved
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Missoula Bone & Joint provides comprehensive orthopedic care in Western Montana. Our highly experienced orthopedic surgeons specialize in the following surgical procedures: general orthopedics, sports medicine, joint replacement, foot & ankle surgery, elbow surgery, hand surgery, wrist surgery, hip surgery, knee surgery, shoulder surgery, spine surgery and SI joint surgery. Missoula Bone and Joint Surgery Center offers the following services and programs: Physical Therapy, Urgent Care, Surgery Center, Wellness Program, Bone Health Clinic,  Athletic Training Outreach Program, and a Sports Performance Group.

  • Home
  • About Us
    • Why Choose MBJ?
    • Our Mission
    • History of MBJ
    • Back
  • Our Team
    • Find a Provider
    • Physicians
    • Mid Level Providers
    • Physical/Hand Therapists
    • Management
    • Staff Directory
    • Join Our Team
    • Back
  • Specialties
    • Elbow, Hand & Wrist
    • Foot & Ankle
    • Fracture Care
    • Hip
    • Joint Replacement
    • Knee
    • Pain Management
    • Shoulder
    • SI Joint
    • Spine
    • Sports Medicine
    • Back
  • Services
    • Athletic Training
    • Clinic
    • Digital X-Ray
    • DME
    • MRI
    • Physical/Hand Therapy
    • Sports Physical
    • Surgery Center
    • Telehealth Appointments
    • Urgent Care
    • Back
  • Patient Resources
    • Request an Appointment
    • Patient Forms
    • Patient Portal
    • Online Bill Pay
    • Insurance / Payment / Billing
    • Total Joint Surgery
    • Medical Records
    • Medical Refills
    • Patient Survey
    • Patient Education
    • FAQs
    • Back
  • News and Events
    • Community Outreach Program
    • Awards
    • Blog
    • Back
  • Phone Numbers and Hours
    • Clinic
    • Urgent Care
    • Surgery Center
    • Physical Therapy
    • Satellite Clinics
    • Staff Directory
    • Back