Missoula Bone & Joint has been recognized by MGMA (Medical Group Management Association) as a Better Performing Practice!! Click Here to read the complete article. MGMA is a national association that has close to 60,000 members. Members submit data which is benchmarked against other practices and we came out on top in Operations. The photos in this article were taken by Chris Chapman Photography. It really showcases our outpatient surgery center that opened in January 2020, and our remodeled urgent care and pain management facility which opened in August 2020.
A lot goes in to running an orthopedic clinic, and providing a quality, yet fiscally responsible, service to our community. This article shows the scope of our practice. Sami Spencer is Missoula Bone & Joint’s CEO and she wrote this in an email to MBJ when sharing this article “It takes a whole team to make all of this work and you all do it so well. I personally am so grateful every day that I get to work with such a wonderful group of physicians and an amazing team doing amazing things. Thank you all for making MBJ what it is today — Great”
Areas of Operation
Several areas of operations are highlighted in the article written by Chritian Green, MA, MGMA Writer/Editor.
- EHR – Electronic Health Records allowing providers more flexibility while maintaining accurate reporting.
- A Financial Counselor and a Cashier are on site.
- Electronic patient satisfaction surveys
- A Process Improvement Committee
- Tracking open appointment slots and no-shows
- Controlling Costs
- Practice Culture and Leadership
- Responding to Covid-19